Effective Date: 1/1/2025
Last Updated: 7/10/2025

Introduction:
Alpenglow Aesthetics & Rejuvenation (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our services, website, and communications. It also describes your rights and choices regarding your personal information. By using our services or website, or by providing us with your information, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or site.

Our services are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not provide any information to us and do not use our services. If we become aware that we have inadvertently received personal information from a minor under 18, we will delete such information from our records.

Please read this Privacy Policy carefully to understand how we handle your information. If you have any questions, you can always contact us using the information in Section 10 below.

1. Information We Collect

We collect information from and about you in a few different ways: (a) information you provide to us directly; (b) information we collect automatically through your use of our website or services; and (c) information from communications with you. This may include personal information (which can identify you) and non-personal information (which by itself does not directly identify you). The types of information we collect include:

1.1 Personal Information

You may provide personal information to us when you book an appointment, fill out forms, contact us, or use our services. The personal information we collect can include, for example:

• Name (first and last name)

• Contact details (such as your email address, phone number, and mailing/billing address)

• Payment information (such as credit or debit card details). Payment information is collected via our secure payment processors; we do not store full card numbers on our servers.

• Medical and health information that you provide to us during consultations or on intake forms – for example: your medical history, current medications or supplements, known allergies, treatment preferences, and any health conditions that are relevant to the services you seek. This may also include photographs of treatment areas or results if you provide them or consent to photos. (Medical information is considered sensitive and we treat it with special care, as discussed below and in Section 5.)

• Account credentials (if we offer an online account or portal in the future, we might collect username and password, but as of now, most bookings are done without a login account).

Providing personal information is voluntary, but certain information is required for us to provide services. For instance, we need your name and contact info to schedule an appointment, and we need health information to safely provide medical treatments.

1.2 Non-Personal Information (Automatically Collected Data)

When you interact with our website or digital communications, we may automatically collect certain technical information about your visit. This information, by itself, typically does not identify you personally, and may include:

• IP address (Internet Protocol address) of your computer or mobile device.

• Browser type and version, and device information (such as device model, operating system).

• Browsing actions and usage data on our site, such as pages viewed, links clicked, the date and time of your visit, the referring page (if you clicked a link to come to our site), and how you navigate and interact with our webpages.

• Cookies and similar tracking technologies: Our website may use “cookies” (small data files stored on your device) or other tracking technologies (like web beacons or pixels) to collect and store information about your preferences or usage. For example, cookies might remember your user preferences or track which pages on our site are most popular. (See Section 6 for more on cookies.)

This non-personal/technical information is collected to help us understand how our website is used and to improve the user experience. We might use third-party analytics services (like Google Analytics or similar tools) that use cookies and device identifiers to help us with this analysis. The information collected is usually aggregated and not used to identify any individual.

1.3 Communication Data

Communication data includes information contained in your communications with us, whether via email, text message (SMS), phone calls, or other messaging platforms. For example:

• If you email us or fill out a “contact us” form, we will collect your email address and any information you include in your message (such as your inquiry or feedback).

• If you call us, we may collect caller ID information like your phone number and name, and any voicemail you leave or information you provide during the call.

• If you send us an SMS/text or communicate via a messaging app, we collect your phone number and the content of the messages.

By providing your phone number for text communications, you are giving us permission to send you text messages regarding appointments, reminders, and updates (consistent with A2P messaging rules and as described in our Terms and in this Policy). We will also store correspondence history (such as emails or texts exchanged), as it helps us keep track of your requests and our responses. Please note: For your privacy, we encourage you not to include sensitive personal information (like detailed medical info, credit card numbers, or passwords) in unencrypted communications like email or standard SMS. While we do our best to keep all communication data secure, standard email and texting are not fully secure methods (see Section 8.2 for more).

2. How We Use Your Information

We use the information we collect for a variety of purposes related to our business and your care. In general, we will use your information (personal and non-personal) to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations. More specifically, we may use your information in the following ways:

• To provide our services and personalize your care: We use your personal and medical information to evaluate your needs, provide appropriate treatments (e.g., tailoring a B12 injection or Botox treatment plan for you), and ensure that our services are safe and effective for you. This includes reviewing your health history and any physician consents before proceeding with a procedure, as well as customizing aftercare advice based on your situation.

• Appointment scheduling and management: Your contact information is used to schedule appointments, send appointment confirmations and reminders, handle rescheduling or cancellations, and keep you updated on any changes or requirements (like reminding you to complete your intake forms).

• Processing payments: We use payment information to charge for our services and to process any refunds when applicable. This may involve sharing your payment details with our secure payment processors (such as Stripe or Authorize.net) as needed (see Section 3 on sharing).

• Communicating with you: We use your email, phone, or other contact data to correspond with you about various matters – for example: sending booking confirmations, responding to your inquiries or support requests, sending out aftercare instructions following your appointment, and delivering updates or administrative messages (such as changes to our policies or in case of any issues with your appointment). We may also send newsletters or promotional materials about new services or special offers (unless you opt out, as described in Section 4.1).

• Marketing and promotional purposes: If you have subscribed or consented, we might use your contact info to send you promotional communications, such as special offers, loyalty rewards, or invitations to events. (We do not sell your information to advertisers, and you can opt out of marketing at any time.) We may tailor the marketing content based on your service history or preferences (for example, sending Botox clients info on follow-up treatments or new skincare products).

• Compliance and legal purposes: We may use and retain your information as necessary to comply with applicable laws and regulations. For example, medical services providers often have legal obligations to maintain certain health records for a minimum period (in compliance with health regulations or insurance requirements). We may also use your information to exercise or defend our legal rights, to enforce our Terms and policies, or to comply with court orders and law enforcement requests.

• Analytics and improvements: Non-personal data (and some personal data in aggregated form) is used to analyze how our clients use our website and services. This helps us troubleshoot problems, understand user behavior, and improve our website design, functionality, and services. For instance, we might look at which pages of our site are most visited or collect feedback to improve our offerings.

• Safety and security: We may use information as part of our efforts to keep our services, business, and clients safe and secure. For example, we might monitor for fraudulent activity or misuse of our website or be alerted if multiple failed login attempts occur (if we have a login system). For our mobile service operations, having your address and contact info helps ensure we reach the correct person and location safely.

• Other purposes with your consent: If we intend to use your information for a purpose not described in this Policy, we will ask for your consent if required. For example, if we wanted to use your testimonial or before/after photos for marketing, we would obtain your consent (via the Photo Release form and other written permission as appropriate).

We will only use your personal information in ways that are compatible with the purpose for which it was collected or that you later authorize. We do not use your personal data for automated decision-making or profiling in any way that produces legal effects or similarly significant effects on you.

3. Sharing Your Information

Alpenglow Aesthetics & Rejuvenation respects the confidentiality of your personal information. We do not sell your personal data to third parties for their own marketing or profit. However, in the normal course of running our business, we may share certain information with third parties under limited circumstances, as described below. Whenever we share data, we ensure that the third parties only receive the information necessary for their specific purpose and are contractually obligated to keep your information secure and use it only for the intended purpose.

Here are the scenarios in which we might share your information:

• With Service Providers and Business Partners: We employ trusted third-party companies and individuals to help us operate our business and provide our services to you. These service providers perform tasks such as: managing appointment scheduling and our client database (for example, we use a customer relationship management platform called GoHighLevel/LeadConnector, which is a HIPAA-compliant system that stores client contact info, appointment history, and messaging in a secure manner), processing payments (Stripe, Authorize.net are examples of payment processors who handle credit card transactions securely), sending out emails or texts on our behalf (e.g., an email/SMS delivery service integrated with our CRM), and hosting our website or IT infrastructure. We only share the information with these providers that is necessary for them to perform their functions. For instance, our payment processor will receive your card information to process payments, our scheduling software will have your name, contact, and appointment details to manage bookings, and our email/text service will use your contact info to send messages you’ve consented to receive. All service providers are required to protect your data and not use it for any other purpose. We have agreements in place (including Business Associate Agreements where required for HIPAA compliance) to ensure your personal and health information remains secure.

• With Medical Professionals (Internal): Our physicians and medical staff who are involved in your care will have access to your relevant personal and medical information. This isn’t “third-party” sharing in the traditional sense (as they are part of Alpenglow’s service delivery), but it’s important to note that, for example, if you fill out your medical history form online, that information will be accessible to the doctor assigned to your appointment (either Dr. Stecker or Dr. Hadeed) and any assisting medical personnel who need to review it. All such personnel are bound by confidentiality obligations and applicable medical privacy laws (including HIPAA) to safeguard your information.

• For Legal Compliance and Protection: We may disclose your information if we are required to do so by law or legal process, or if we have a good faith belief that such action is necessary to (a) comply with a legal obligation (for example, responding to a subpoena, court order, or a lawful request by public authorities), (b) meet national security or law enforcement requirements, (c) protect and defend our rights or property, (d) prevent or investigate possible wrongdoing in connection with our services (such as suspected fraud or security issues), or (e) protect the personal safety of our clients, staff, or the public. We will only share the information that is reasonably necessary and will object to overly broad requests if appropriate.

• Business Transfers: If Alpenglow Aesthetics & Rejuvenation is involved in a merger, acquisition, investment due diligence process, reorganization, or sale of all or a portion of its assets, your information (including personal information) might be disclosed to parties involved in the transaction as part of the evaluation process or transferred as part of the company assets. For example, if another company acquires our business or if we bring on investors, your data may be transferred to the new ownership. In such cases, we will ensure that the new owner(s) continue to honor the privacy commitments we have made in this Policy (or you will be given notice and a chance to opt out if your data will be handled differently).

• With Your Consent: In situations where we want to share your information for purposes not covered by this Privacy Policy, we will ask for your explicit consent. For instance, if you have a friend or family member inquire on your behalf and you want us to discuss your treatment with them, we would require your permission (due to privacy laws). Or, if we ever partner with another company for a special event and wanted to share a limited portion of your info (say, to verify your eligibility for a collaborative promotion), we would do so only with your agreement. In short, if it’s not for one of the core uses described above, we will obtain your consent before sharing.

Important Note on Medical Information and HIPAA: Any health or medical information you provide to us is considered Protected Health Information (PHI) under the U.S. Health Insurance Portability and Accountability Act (HIPAA). We take our obligations under HIPAA seriously. This means that we will not use or disclose your medical information except as allowed by HIPAA and related healthcare privacy laws. Typically, allowed uses/disclosures of your PHI include treatment (using it to treat you and coordinate care), payment (billing and obtaining payment for your health services), and healthcare operations (internal activities like quality improvement, training, customer service). We will not share your PHI with third parties for marketing purposes or other purposes not related to your care without your explicit consent. In any case where a service provider might handle PHI on our behalf (for example, our HIPAA-compliant CRM or a secure telehealth platform, if used), we ensure they sign a HIPAA Business Associate Agreement and uphold strict privacy and security standards. For more details or any questions about our handling of medical information, you can contact us or request a copy of our Notice of Privacy Practices (if applicable).

4. Your Rights and Choices

You have several rights and choices regarding your personal information and how we communicate with you. We are committed to honoring your rights under applicable privacy laws (including, for example, the Colorado Privacy Act for Colorado residents, and other state or federal laws as applicable). This section outlines the key controls you have:

4.1 Opt-Out of Marketing Communications

Emails: If you no longer wish to receive marketing or promotional emails from us, you can opt out at any time by clicking the “unsubscribe” link at the bottom of any marketing email we send. This will remove you from our marketing email list.
Text Messages: If you have consented to receive promotional or update SMS messages, you can opt out of future texts by replying “STOP” to any text message from us. Upon receiving your STOP message, we will send a confirmation and then stop texting you for marketing purposes.
Voice Calls: If we make automated marketing calls (robocalls) – which we generally do not – you would have the right to opt out. However, any calls we make are usually personal or appointment-related, not telemarketing.
Please note that opting out of marketing or promotional messages will not opt you out of receiving transactional or service-related communications from us. We may still send you essential communications, such as appointment confirmations/reminders, invoices or receipts, or important notices about your services (e.g., a recall of a product or an update to this Privacy Policy), as these are not promotional in nature. If you wish to opt out of all communications (including transactional), we may need to discuss terminating services, since we cannot effectively provide services without the ability to contact you. But we will work with you to find a suitable solution if you have special communication preferences.

4.2 Access and Correction of Your Information

You have the right to request access to the personal information we hold about you. This means you can ask us to confirm whether we are processing your personal data and request a copy of that data (in a portable format, where required by law). You also have the right to request correction or rectification of any personal information that you believe is incorrect, incomplete, or out-of-date. For example, if you change your phone number or realize we have a misspelling of your name, you can ask us to update it.
To exercise these rights, you can contact us at Support@alpenglowrejuvenation.com with the subject line “Data Access Request” or “Data Correction Request,” as appropriate. For your protection, we may take steps to verify your identity before fulfilling such requests (to ensure that we do not disclose your data to someone impersonating you). We will respond to access and correction requests within the time frame required by applicable law (typically within 30 days). There is generally no fee for these requests, unless they are excessive or repetitive, in which case we will inform you of any cost before proceeding.

4.3 Data Deletion (Right to Erasure)

You have the right to request that we delete your personal information, subject to certain exceptions. This is sometimes called the “right to be forgotten.” Upon your request, we will delete or de-identify the personal information we have about you from our records and direct any service providers we have shared it with to do the same. However, we will retain the information that we are required to keep for legal, regulatory, or legitimate business purposes. For example, as a provider of medical services, we may be required by Colorado law or other regulations to maintain health records for a certain minimum period (such as a number of years) and cannot simply erase those on request. Likewise, we may need to retain financial transaction records for accounting/tax purposes, or keep information if we have an ongoing business relationship or litigation. If we cannot delete all your data, we will inform you of the reasons (unless prohibited by law). We will certainly delete all information that is not subject to a legal requirement to keep.
To request deletion, you may contact us at Support@alpenglowrejuvenation.com with the subject “Data Deletion Request.” As with access requests, we will verify your identity before proceeding. Once verified and if the request is validated, we will take action to remove your data from our active systems and backups (to the extent feasible) and confirm with you when completed (typically within 30-45 days, or as required by law). Please understand that after deletion, we will no longer have your information (which means if you seek services in the future, we may not have your past records unless we were required to retain them).

Additional Rights for Certain Jurisdictions: If you are a resident of certain states or countries, you may have additional privacy rights. For example, Colorado’s privacy law and others (such as California’s CCPA/CPRA, etc.) grant rights such as the right to opt out of the sale of personal data or certain types of data sharing, the right to data portability, or the right to appeal a refusal to act on a request. As noted, we do not sell personal data, so an opt-out of sale is not applicable in our case. If you believe any specific additional rights apply to you, please contact us and we will do our best to accommodate your request in accordance with applicable law.

We want to emphasize that we will not discriminate against you for exercising any of these privacy rights. For example, if you request deletion of your data or opt out of marketing, we will not refuse you services, charge you different prices, or provide a lesser quality of service. (However, note that if deletion of certain data prevents us from providing a service – e.g., if you delete all your contact info, we cannot reach you – we might not be able to continue a service relationship unless alternative arrangements are made.)

5. Protecting Your Information

The security of your personal information is extremely important to us. We implement industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. These measures include both technical protections and administrative policies:

• Encryption: We use encryption protocols to protect sensitive data. For example, our website is served over HTTPS, meaning that data transmitted between your browser and our site (such as when you fill out forms) is encrypted in transit. We also ensure that sensitive information (like health data or payment details) is stored in systems that use encryption at rest. Payment transactions are processed via secure encryption by our payment processors.

• Secure Storage and Access Controls: Personal information we store digitally is kept on secure servers or cloud platforms with robust security measures. Access to these systems is restricted to authorized personnel only, and protected by strong passwords and, where possible, multi-factor authentication. Our team members are trained on privacy and security best practices, and only those who need to access your information (for example, the physician treating you or a staff member handling scheduling) are permitted to do so. We follow the principle of least privilege, meaning staff access is limited to the minimum necessary information to perform their duties.

• HIPAA Compliance: Because we handle personal health information, we abide by the standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable health privacy laws. Our customer management and communications systems (such as GoHighLevel/LeadConnector, which we use for scheduling and messaging) are HIPAA-compliant, and we have agreements in place to ensure they handle your data in accordance with HIPAA requirements. We regularly review these systems to ensure they meet the required security controls (such as audit logs, encryption, and access controls). We also have privacy policies and training internally in line with HIPAA’s Privacy Rule, ensuring that your Protected Health Information is used and disclosed only as permitted.

• Physical Security: Since we are a mobile service, we minimize physical records; however, if any paper forms or notes are used (for instance, if you sign a consent form in person), those documents are stored securely in locked files when not actively in use, and access is restricted to authorized personnel. Our portable devices (like laptops or tablets used for scheduling or record-keeping in the field) are password-protected and encrypted to prevent unauthorized access if lost or stolen.

• Regular Monitoring and Updates: We keep our software, website platform, and devices up-to-date with security patches and antivirus/anti-malware protection. We also monitor our systems for any unusual activity or vulnerabilities. In the event we utilize third-party services, we review their security measures as well.

Despite all these precautions, it’s important to note that no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. Cyber threats and data breaches can occur even in well-protected systems. However, we have incident response plans in place. In the unlikely event of a data breach that compromises your personal information, we will notify you and the appropriate authorities as required by law, and we will take all necessary steps to mitigate the breach and prevent future occurrences.

You also play a role in keeping your information secure: remember not to share any account passwords with others, and be cautious about the information you send via email or text (as noted, those may not be fully secure channels). If you have reason to believe that your interactions with us are no longer secure (for example, if you feel your account or information has been compromised), please contact us immediately so we can address the issue.

6. Use of Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and gather information about how the site is used.

• What are cookies? Cookies are small text files that a web server places on your computer or device when you visit a website. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

• How we use cookies: We may use cookies to remember your preferences and settings (for example, a cookie might remember which city’s services you last viewed, if our site is set up that way), to keep you logged in (if we have any client login areas), or to provide basic functionality. We also use cookies or similar technologies for analytics purposes – for instance, to track which pages of our site are visited most often, how users navigate through the site, and where users are coming from (e.g., Google search, social media, etc.). This analytic data helps us improve our website layout, content, and performance. The cookies we use may be first-party (set by our domain) or third-party (set by tools we use, like Google Analytics). Typical types of cookies we might use include:

  • Strictly necessary cookies: These are essential for the site to function properly (e.g., session cookies that keep track of your session as you fill a multi-page form).

  • Performance/Analytics cookies: These collect information about how visitors use the website (pages visited, time spent, errors encountered, etc.). They don’t usually identify individuals, but rather aggregate data.

  • Functionality cookies: These remember choices you make (like language or region selection, if applicable) to provide a more personalized experience.

• Third-party analytics: We may use third-party analytics services like Google Analytics. These services use their own cookies or tracking technologies to help analyze how users use the site. The information generated (such as your IP address, browsing patterns) will be transmitted to and stored by the analytics provider on their servers. They use this information to compile statistical reports for us on website activity. We use those reports to understand traffic and improve the site. (You can usually opt out of Google Analytics by installing a browser add-on provided by Google if you prefer.)

• Your control over cookies: You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or alert you when cookies are being sent. However, please note that disabling or deleting cookies may affect the functionality of our website. For example, some parts of the site might not work properly if cookies are turned off. If our booking interface or contact forms rely on cookies, turning them off might prevent you from booking online, in which case you could still contact us via phone/email. Each browser is a little different, so check your browser’s help or settings menu for instructions on how to manage cookies. If you use multiple devices or browsers, you’ll need to adjust settings on each.

• Other tracking technologies: In addition to cookies, we might use pixel tags (beacons) in emails or on the site, which are tiny graphic images that allow us to track certain user actions (such as whether an email was opened or whether a particular page was viewed). This helps us gauge the effectiveness of our communications and marketing. These technologies typically do not collect personal information beyond what you have already provided; they are just a method of understanding engagement.

By using our site, you consent to the placement of cookies and similar tracking technologies on your device as described in this Policy. If we introduce any new cookies or significantly change how we use them, we will update this section of the Privacy Policy and may provide additional notice (like a cookie banner or pop-up) to obtain any required consent.

7. Third-Party Links

Our website and communications may contain links to third-party websites or services that are not operated by Alpenglow. For example, we might link to our social media pages, to educational articles, or to partner organizations. If you click on a third-party link, you will be directed to that third party’s site.

This Privacy Policy does not apply to third-party websites or services, and you should be aware that we have no control over the content, privacy practices, or security of those external sites. We do not endorse or make any representations about third-party websites. If you choose to visit or use any third-party sites or services linked from our platform, any information you provide to them is not covered by our Privacy Policy. Those sites have their own privacy policies (and terms of use), which we encourage you to review. For example, if you click a link to a blog post on another medspa’s site, or if you go to Stripe’s checkout page to enter payment info, the handling of your data on those sites will be governed by their policies.

We are not responsible for the content or privacy practices of any linked sites or services that are not owned by Alpenglow. If you find that a site we link to is problematic or has issues, feel free to notify us, but ultimately it is your responsibility to use third-party links at your discretion. We provide links mainly for convenience or reference. Always exercise caution and read the privacy statements of any website that collects your information.

8. Social Media, Email, and Texting Policies

8.1 Social Media

If you engage with Alpenglow Aesthetics & Rejuvenation on social media platforms (such as by following our Instagram account, commenting on our Facebook posts, etc.), be aware that any information you post or share in those environments is public and can be read, collected, or used by other users of those platforms – including potentially by us for business insights. We have access to information on our social media pages according to the platform’s policies (for instance, we can see your public profile if you comment or message us). We will never ask for your sensitive personal information on social media. Please do not share private health information, personal details like your address or financial info, or any sensitive data via social media posts or messages. If you need to discuss something confidential (like specific medical questions or anything involving personal data), please contact us through more private channels (phone, secure email, etc.).

Your interactions on social media are also governed by the privacy policy of the social media platform itself. For example, if you use Facebook, Facebook’s terms and privacy controls apply to your use of that platform. We encourage you to review those policies and adjust your privacy settings on those platforms to your comfort level. Alpenglow may repost or share user-generated content on social media (as mentioned in our Terms & Conditions) if you have made it public and tagged us or used our hashtags, but we will not reveal any additional personal information about you in doing so. If you have an issue with something posted on our social media or want us to remove content that involves you, please reach out to us and we will address the concern as best as we can.

8.2 Email and Text Communications

By providing us with your email address and phone number, you consent to receive communications from us via those channels, as needed for your services and as outlined in this Policy and our Terms. We use email to send important updates, appointment information, and marketing (if subscribed), and we use text messaging primarily for appointment reminders, confirmations, and quick updates (and occasionally promotions if you’ve opted in).

Please be aware that standard email and SMS text messages are not always encrypted. This means that if someone intercepts the communication, it could potentially be read. While we take steps on our end to use secure systems (for example, our CRM’s texting feature is HIPAA-compliant for appointment reminders and such), the messages traveling over carriers or the internet might still be in plain text. Therefore, we urge you: do not send highly sensitive or confidential information via standard email or text. This includes things like detailed medical information, social security numbers, credit card info, etc. If we need to collect sensitive information, we will try to use a secure form or portal (for example, our intake forms are delivered via a secure link). If you need to send us a document or form with sensitive data, ask if there’s a secure way (like encrypted email or a secure upload link).

That said, we do our best to protect any communications on our end. Emails we send that contain health information may sometimes be encrypted depending on our email system’s capabilities. For texting, we limit the content to minimal necessary information (e.g., “Your appointment is confirmed for tomorrow at 3pm” or “Please remember to fill out your form”) and avoid including details like your medical results or anything that should remain private.

Opting out: As noted in Section 4.1, you can unsubscribe from marketing emails or texts. If you reply “STOP” to our texts, we will cease text communications (though this means you might not receive appointment reminders via text anymore). If you prefer to receive communications only through certain channels (for example, email but not text, or phone calls only), please communicate your preferences to us. We will do our best to accommodate reasonable requests, though keep in mind that opting out of all automated communications might require manual arrangements (which could potentially lead to missed reminders).

We may also send you aftercare instructions or follow-up notes via email after your appointment, which could be considered part of your health information. These are provided for your benefit. If you would rather receive such information through a different method, let us know.

Finally, if you ever receive an email or message from us that you suspect is fraudulent (phishing) – for example, asking for your password or sensitive info – please do not click any links or respond. Contact us directly through known channels to verify the communication. We will never ask you for sensitive personal data (like your password or full credit card number) via email or text.

9. Updates to This Privacy Policy

We may update or change this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will post the revised Privacy Policy on our website with a new “Last Updated” date to let you know it has been modified. We encourage you to review this page periodically for the latest information on our privacy practices.

If we make any material changes to how we collect, use, or share your personal information, we may take additional steps to inform you. This could include, for example, posting a prominent notice on our website’s homepage or sending you a notification via email (if we have your email on file). Examples of material changes might include using your data for a new purpose not previously identified, or sharing data with new types of third parties not covered in the current Policy.

Your continued use of our services or website after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a change, you should stop using our services and contact us if you have concerns. We will note the effective date of the current Privacy Policy at the top of the document for your reference.

10. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries and resolving any issues to the best of our ability.

You can reach our privacy contact at:

Alpenglow Aesthetics & Rejuvenation
Headquarters: Denver, Colorado
Email: Support@alpenglowrejuvenation.com
Phone: 720-821-4332